Hotel & SPA Internazionale

Très bel emplacement en face de la gare. Chambres super bien insonorisées. Petit déjeuner très bon. Par contre parmi les 3 personnes de l accueil aucunes ne parlent le français : dommage et étonnant pour un si grand hôtel et au vu de son emplacement.

Hotel comodissimo di fronte alla stazione. Posteggio per auto e per bici. Stanza piccola ma con tutto il necessario, molto pulita. C'è pure la SPA Abbiamo cenato al ristorante, tutto veramente buono, vino compreso. Eravamo in bici e ce le hanno ricoverate in un garage al chiuso con possibilità di caricare batteria. Personale molto gentile. Lo consiglio

The hotell is nicely placed by the train and buss station. There is a short walk to the city center, but the staff were very helpful with tips on where to go. The room was quiet, clean, dealt big and in general good. The staff was happy to check us in early, and we got a free room upgrade.

Arrived from Lugano at 11:30am, room not available. Told to check back at 1p. Left luggage at desk. At 1p told our room still not ready and check in is at 3p, as the room was still occupied. At 2:55p told room was not ready until 3. Our luggage had been sent to room but we could not get in as housekeeping was still clean. |Once we got to room, it was a terrible room I have seen. Old plastic chairs and hangers, TV on desk size of a laptop. 2 plastic disposable cups to use for tap water. No mini bar or bottles of water. Air Conditioning not available, a note in room saying the early morning was still cool and we could open windows. Unable to switch from heat to cool. We had been out for 4 hours hiking around with our heavy backpacks and needed water and a/c. My husband went to desk and requested a different room, told they were all same. Cancelled the second night and checked out immediately. Found a better hotel just up the street. Lost the first nights charge. When we checked out they asked why we didn’t request a different room, my husband told them we did. She insisted on going over our issues in the lobby, I told her I was not going to hash this out with her there, we were checking out. They had nothing but excuses and bad attitudes.

Tolles Hotel, in perfekter Lage (direkt beim Bahnhof). Sehr nettes und hilfsbereites Personal und super saubere und neue Zimmer! Perfekt geeignet für einen Kurzurlaub oder Geschäftsmeeting im Tessin.

Guter Standort, ansonsten völlig überteuert und sehr laut. Zimmer nach vorne direkt zur Hauptstrasse, Zimmer nach hinten werden als "ruhig" beschrieben, dort ist aber ebenso viel los: Parkplätze, Motorräder, Mülleimer wo um Mitternacht noch Glasflaschen entsorgt werden, laut pöbelnde Gäste, eine Durchgangstür die ständig zuknallt wenn einer durchgeht.

This hotel is in the beautiful city of Bellinzona. It is directly opposite the entrance to the railway station, so it is impossible to miss. Helpful reception. It would be better to proactively offer a map of Bellinzona and the free Ticino card that you can use on the local buses. The rook was OK but there was not coffee/tea making facility, no minibar, no iron and the safe is tiny. Breakfast is reasonable but not always replenished when items are used up.