Grand Hotel Suisse Majestic, Autograph Collection

Nous sommes venus pour le goûter au bar avec nos enfants, le personnel est très agréable, le choix de boissons est super avec des prix tout à fait abordables ! Le cadre est splendide ! Nous sommes finalement resté mangé au restaurant, qui est d'une excellente qualité, avec un choix varié et une carte pour tous les goûts ! Le personnel est extra et prend en considération les enfants avec beaucoup de professionnalisme ! C'est une excellente adresse pour déguster des plats de très bonne qualité, dans un cadre magnifique, avec un service professionnel tout en étant dans une ambiance chaleureuse et décontracté !

Hotel has a great location right across from the train station and close the lake. Enjoyed our stay. A few notes, beds are soft, balconies are nice but not private at all. Room was comfortable but biggest issue was the bathroom. It is very tight with a silly design of extended oversized hardware that protrudes from the side. No rainshower, has a big step in, water does not go down the drain and no bath mat.(might be slippery for some). Staff are pleasant, particularly the bell staff. Would stay again.

I can’t say enough about this hotel’s location and the incredible view from our room. We booked a Deluxe Water View Room with a balcony, and the scenery was absolutely breathtaking—we couldn’t get enough of it! Out of my five hotel stays during this trip, this was the most affordable yet offered the best value. If I ever return to Montreux, I would stay here again without hesitation. The hotel is perfectly situated—everything you need is nearby: shopping, grocery stores, restaurants, the train station, and the bus stop. Despite being in a busy area, the hotel feels peaceful and cozy inside. The staff were all wonderful. There’s someone at the door greeting you each time you enter or leave, which adds a warm touch. Everyone—from the front desk to the bartender—was consistently kind and helpful. Even small things, like happily offering ice when I asked, made the service feel personal and genuine. While we didn’t dine at the hotel (I’m vegetarian and preferred to buy groceries or eat out), I have no doubt the experience would have matched the quality of everything else. You can’t go wrong staying here. Highly recommended!

We’re from Australia and stayed at this beautiful hotel for two nights. From the moment we arrived, we were warmly welcomed by the friendly and professional staff at reception, setting the tone for a wonderful stay. ||||The view of lake geneva from our room was spectacular. Our room was perfect—spacious, comfortable, and beautifully maintained.||||We had a minor issue with our phone (entirely my fault—I accidentally unplugged it). Jose came up to assist us and was absolutely fantastic. He greeted us with a warm smile and went above and beyond to help. His exceptional customer service truly stood out—Jose is a real asset to the hotel.||||We also enjoyed a lovely lunch at the lakeside restaurant. The food was delicious, and the service was just as impressive—friendly and attentive.||||We highly recommend this hotel to anyone visiting the area. It was a memorable and thoroughly enjoyable stay.

The location is outstanding. Directly across from the train and across the street from the lake.||Nabil is a standout employee as he was so helpful and always greeted with a smile. He really added so much by helping us navigate trains, restaurants etc. The breakfast can be missed -|Actually kind of bad but nice view. Better to go to the street as there are nice coffee shops with breakfast options. ||The bar is super nice outside with a lake view and a good selection of cocktails. ||My biggest complaint is the tub shower.|It is so tall that to step in and out is treacherous. I just started going to the gym where this is one shower. I would check to see if there are any other options with a shower that is safer. ||Overall a nice property.

Pathetic experience. They don’t have basic amenities like toothbrush in their rooms. Had to ask for each time for basic amenities. Moreover no vegetarian options are available in this hotel. When we asked the operator in breakfast restaurant about the same, we were told that they had rice and potatoes which is completely unacceptable for such a marriot property. Had requested a day before in the restaurant for more vegetarian options which was vehemently denied. Overall disgusting and disappointing experience. AVOID THIS HOTEL.

We enjoyed 4 lovely nights at this hotel. The room was spacious and modern. To top it off, our lake/mountain views were breathtaking – especially at sunset/dusk. It’s worth the extra cost for a lakeview room!!! Customer service at the hotel was fantastic. Breakfast was amazing. At no additional cost, you can also order a made-to-order omelet. The servers in the dining room were so sweet and attentive. Glad we were able to get a deal on breakfast at booking. Food in Switzerland is quite high, so it’s nice to get a good breakfast before you start your day. The location cannot be beat. You literally walk across the street after leaving the train station and the hotel entrance is right there. I have to make a comment about the A/C: We almost didn’t stay here because of other reviews with complaining about it. Unfortunately, because I had read so many complaints about the A/C temp being fixed, and pointless, I didn’t really play with the unit very much. We had unseasonably warm temps while we were there, and despite leaving the curtains closed during the day (we had to leave a note for housekeeping to leave them closed), the room would get quite warm. I didn’t discover until our final night, that although you cannot change the temperature, you need to make sure to turn the dang thing on, and choose a fan setting. We did that, and finally enjoyed a night with the room nice and cool. This is coming from someone who keeps their A/C at 66 degrees at night at home. We like it COLD. I wish I’d figured this out on day 1 as we roasted the first 3 nights! If you leave your doors open, you might have noise from the restaurant until about 22-23:00. If we ever get to come back Montreux, we WILL stay here. I’m still yearning for Lake Geneva!