Helmhaus Hotel

Alles O. K.

Great boutique hotel in a great location in Zurich! We loved the comfortable stylish clean rooms, the delicious breakfasts, the helpful friendly staff, and you can't beat the location - Old Town, the Limmat River, Lake Zurich all within a 5 minute walk. Nearby shops and great restaurants, too. The elevator is small but that is typical in Europe, and we could actually fit all three of our family members on it at once (with no luggage). We loved walking around Old Town, and the river area both during the day and at night. This was an ideal place for us to stay and we would stay again when we're back in Zurich.

This boutique hotel wins the Three C’s: Cosy, Comfortable and Convenient. It’s located in the heart of Zurich’s Old Town, close to the Limmat River and Lake Zurich, and to lots of shops and restaurants. Its staff are customer focused and really aim to look after you. It’s secure, It’s rooms are spotlessly clean and comfortable … we had Room 15 on the 1st floor which overlooked the street-front, but the double-glazed windows made it very quiet. The beds were good, and the bathroom was clean and equipped with good quality gels, tissues, nail files, and other accessories. Also on the 1st floor is a lounge/ breakfast room with 24/7 free tea and coffee. The breakfast buffet is excellent, offering a large variety of both hot and cold food, plus fresh pastries and daily newspapers. I particularly praise the very efficient and helpful kitchen staff, who work hard to keep the food and drinks well stocked, and the tables cleaned up. At the front desk, the reception staff were also excellent. They helped us with whatever we needed, from maps and directions, to recommendations and advice, to stamps and postage of our postcards. When we left, they also arranged for the Airport Shuttle to pich us up from the hotel door. As it turned out, we were the only passengers, and the fixed price was cheaper than a taxi (it cost us 37 Swiss Francs). Oh, and the hotel wifi was free, and strong. Overall, the Helmhaus Boutique Hotel was the best hotel I stayed at in Switzerland. It’s small, but perfectly formed, and I would be very happy to book there again.

Central location near Grossmünster. Rooms small and spartan. Noisy. . Shoebox size lobby. No concierge. Elevator can accommodate only one person with luggage. Desk clerk preoccupied with another client when we arrived. Immediately spoke English to us even though we are fluent in German. Desk clerk didn’t specify breakfast was included but we had to pay $100 for two for two days of breakfast even though we didn’t know it was included. Desk clerk explained that it was a boutique hotel because all rooms were different. The rooms had little art, simple drapery and are all relatively small so the differences must be minimal. It is a good value if you are looking for a hostel with your own bathroom.

Nice hotel. Ac didn’t work great. The tub/shower was REALLY high to step into. Great location.. taxi could pull right up to front for for luggage sake. The floors are very creeky (so when someone walked the floor above you, you knew it). The elevator is extremely tiny.

We had a wonderful 2 night stay at Hotel Helmhaus. This is a small privately run hotel with obvious management oversight. Friendly staff are helpful, hotel is in great shape, clean, nicely decorated and maintained. The location is absolutely fantastic for exploring Zurich. The breakfast is excellent. Overall everything spot on. Would definitely stay here again.

Quiet rooms are away from street. My room was simply furnished but very clean. Easy to operate thermostat. Hardwood floors mean you can hear people walking above you but you might want to get coffee elsewhere. Breakfast buffet was typical. Main entry is locked late at night.